This information is for current and potential customers.

Existing Customers

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Our dedicated servicing team are here to support existing customers with payment questions and any account queries. 

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© West One Loans 2025
Part of Enra Specialist Finance

West One is a trading name of the underlying firms, which are registered in England and Wales and have their registered office address at The Edward Hyde Building, 38 Clarendon Road, Watford, WD17 1JW.


West One Loan Ltd. is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 510024); its company registration number is 05385677.

West One Secured Loans Ltd. is authorised and regulated by the Financial Conduct Authority (Firm Reference Number 776026); its company registration number is 09425230.

West One Development Finance Ltd. is not authorised by the Financial Conduct Authority; its company registration number is 11242570.

West One Commercial Mortgages Ltd. is not authorised by the Financial Conduct Authority; its company registration number is 16476112.


All the above firms are registered with the Information Commissioner Office and can be searched using ICO.

Certain types of loans are not regulated, for example loans for business purposes or certain buy-to-lets.