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Cut through the red tape with our hassle-free application process. We can typically confirm almost immediately whether your client’s application is likely to be successful.
West One remains fully operational and open for business. We are of course monitoring government guidance closely, and we have robust IT infrastructure in place that will allow us to adapt our working practices as required whilst supporting our clients as normal. We already have the majority of our staff working from home, and we will endeavour to maintain ordinary service levels and the normal operation of our business throughout these uncertain times.
We appreciate that some customers may experience fluctuations in their income in the coming weeks and we are committed to working with our borrowers to find suitable solutions. If you are concerned that you may not be able to afford the repayments on your loan, please contact our servicing team on 0344 880 5360. We are working hard to answer calls in reasonable time, but please bear with us as we are experiencing a very high volume of calls.
Please note we have a range of forbearance measures at our disposal and we will endeavour to find an appropriate solution for your individual circumstances. In every case we will seek to discuss your specific case in detail, and establish to what level your affordability has been impacted, for how long this impact may last, and therefore what the most suitable solution may be. Please note, payment holidays may not be appropriate in all circumstances.
If your account was already in arrears prior to the coronavirus outbreak we will continue to work with you to find an acceptable solution.
Cut through the red tape with our hassle-free application process. We can typically confirm almost immediately whether your client’s application is likely to be successful.
West One Loan Ltd is authorised and regulated by the Financial Conduct Authority.
Firm Reference Number: 510024
West One Secured Loans Ltd is authorised and regulated by the Financial Conduct Authority.
Firm Reference Number: 776026.
Certain types of loans are not regulated, for example loans for business purposes or certain buy-to-lets.
West One Secured Loans Limited is a member of the Finance and Leasing Association (FLA).
The FLA Lending Code can be found at www.fla.org.uk.
West One Loan Ltd is registered with the Information Commissioners Office.
Registration Number: Z2651210.
West One Secured Loan Ltd is registered with the Information Commissioners Office.
Registration Number: ZA208381.
West One Development Finance Ltd is registered with the Information Commissioners Office.
Registration Number: ZA362893.
West One Loan Ltd is registered in England and Wales.
Company Number: 05385677.
West One Secured Loans Ltd is registered in England and Wales.
Company Number: 09425230.
West One Development Finance Ltd is registered in England and Wales.
Company Number: 11242570.
Registered Office Address for these companies: 3rd Floor, Premiere House, Elstree Way, Borehamwood, Hertfordshire. WD6 1JH
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