• Resources and Criteria
  • Resources and Criteria
  • Resources and Criteria

          Account Queries

          Here to help. 

          From updating your contact details through to redemption statements, this page has the information you need to make changes to your account. 

          Making payments 

          Making a payment is quick and easy. This can be done by contacting our customer service team directly.

          Please call the servicing team on 0208 7362241 or email servicing@westoneloans.co.uk.

          Changes to your current circumstances

          Whatever the circumstances, our team are here to support.

          Please call the servicing team on 0208 7362241 or email servicing@westoneloans.co.uk.

          Access a redemption statement

          Our in house servicing team can quickly and easily provide you with a redemption statement for both long term lending and bridging loans.  If you require a redemption statement for your bridging loan please provide details of your solicitor. Please note that for bridging loans interest is calculated monthly and funds must be sent via solicitors.
           
          Please call the servicing team on 0208 7362241 or email servicing@westoneloans.co.uk. 

          Updating your personal details

          Updating your information is quick and easy, please contact the team and we can take the information over the phone or via email. 

          Please call the servicing team on 0208 7362241 or email servicing@westoneloans.co.uk.