How to submit a case

Our comprehensive range of Standard and Specialist products are exclusively available through mortgage intermediaries.

Members of our partner networks and clubs can quickly and easily submit a case directly to West One via our in-house broker portal.

Buy-to-Let Calculator

You can place your cases in one of three ways:

Mortgage Clubs

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Brilliant Solutions is a mortgage club and specialist mortgage packager in the residential, buy to let, secured & commercial sectors.  The business serves a range of networks and brokerages focussing on getting the right solutions for the broker and their clients regardless of distribution channel and regardless of product type. A simple and powerful message that nobody else in the market is delivering.  
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Dynamo for Intermediaries delivers outstanding service to a growing, loyal base of over 3,000 members across the UK. Founded in 2012 as Buy to Let Club, our proposition has developed over the years from specialist buy to let advice to the all-encompassing service that we offer today.

We pride ourselves on our five star Trustpilot rating and the significant value we add to our members through our specialist knowledge and market-leading benefits.


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Finova: Rediscover banking technology - Innovative, agile and open cloud-based software that connects lenders, intermediaries and consumers.

Partners on your digital journey: finova provides the most comprehensive suite of modular, SaaS-based open-architecture software to help lenders and brokers in the Mortgage, Lending and Savings sectors. The software speeds up the application, provides modern user interfaces and drives operational efficiencies throughout the life time of a financial product.

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Legal & General Mortgage Club is the largest and longest-running mortgage club in the UK. We are involved in nearly 1 in 5 of all mortgages in the UK, and we are involved in nearly 1 in 3 of all intermediated mortgages. Now in its 26th year, it has completed well over £668bn of mortgages and prides itself on adding value to its advisers by working closely with new and existing lenders to deliver great products, pricing, criteria and technology – Making the process of finding the right Mortgage simply better.
Paradigm Mortgage Services

Paradigm Mortgage Services launched in September 2007 and currently has a membership of over 1,600 intermediary firms. We are now established as one of the UK's leading Mortgage Distributor businesses and provide intermediaries with access to over 100 lenders and providers covering the whole of market, together with a full range of mortgage-related support services including equity release, protection and general insurance. We offer advisers a far more personal and bespoke experience than other mortgage clubs, by focusing on quality, challenging existing value chain dynamics. We aim to build strong, lasting relationships with our members, lenders and providers as well as support the wider Directly Authorised intermediary market. We are proud to have won several awards for ‘Best Mortgage Club’ in recent years.

We are an operating division of Tatton Asset Management plc, which successfully floated on the AIM of the London Stock Exchange in July 2017.

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One of the UK’s largest mortgage clubs, PMS is committed to supporting ambitious firms to grow and evolve. We do this by designing our products and services to educate advisers on market trends, to provide exclusive mortgage products and services, as well as technology solutions, property valuation and legal support, protection, and more.

We focus on delivering a truly personalised, collaborative approach that places our members and customers at the heart of everything we do.

Plus, as we’re part of Sesame Bankhall Group, our members benefit from access to expertise across the world of financial advice.
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SimplyBiz Mortgages is one of the UK’s top three mortgage clubs, supporting over 4,000 Members with award-winning compliance and business support services.

The SimplyBiz Mortgages team provides support through a range of exclusive products, competitive procuration fees, assistance in placing business and expert helpdesk teams, on hand at all times to answer a broad range of adviser queries.

In addition to access to a variety of products, with a panel that expands continually, the membership also receives access to our team, providing one single point of access to a range of ancillary products associated with mortgage provision. These include secured loans, commercial and overseas lending, later life lending, specialist property finance, conveyancing and surveying specialists, to name but a few. Add to this exclusively arranged general insurance options, as well as best of breed protection products with extensive support and enhanced rates ensuring, SimplyBiz Mortgages Members are able to offer clients a truly holistic service and further develop their business potential.

A clear factor in their success is the provision of easy access to compliance and technical support, delivered by highly experienced specialists and backed up by our online client compliance documentation library, which Member and Client Firms have access to around the clock, ensuring that their business processes meet regulatory requirement at all times

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At TMA we understand that no two businesses are the same. That is why we provide Directly Authorised brokers with a bespoke solution and support service to suit the firm’s needs.

Our Key Account Manager will as a Consultant for your business, providing you with the guidance and support needed to help you go further. We provide our members with a wide range of services including remuneration benefits, market-leading proc. Fees and cost-saving technology solutions Members also benefit from a wide range of training, events and marketing support.

Our highly experienced Broker Support Team can be the compass you need when looking for a solution for your mortgage customer. No matter how complex the case may be, our criteria experts are on hand to point you in the right direction.

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TMG Club is uniquely positioned to bridge the gap between lenders and brokers. We have three core beliefs:

Engage – bringing both sides together to help improve the client journey.
Educate – helping advisers truly understand lenders and lenders truly understand advisers.
Embrace – utilising technology to break into the modern world of social media.

We have also created an industry first with the ‘Place Your Case’ platform – this is a function unique to TMG. It allows you to list the main details of the case (the good and the bad!) and why you think the application has merit. This detailed synopsis is then emailed to our lender partners immediately who will have a detailed resource to deal with these enquiries.

Ultimately here at The Money Group we innovate, we collaborate, and we set out to positively disrupt our environment. Our objective is to change the way our industry interacts with not only the consumer but with each other as well and to ensure that whatever the future holds, we will have fun along the way.”

Packagers

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Whilst the name Aria Finance may be relatively new to the market, the two companies behind this new brand certainly are not. 

Aria was formed in 2022 and is the exciting combination of two market-leading master brokerages; Enterprise Finance and Vantage Finance. Individually these brands stood firm in the market, however together, they bring over 20 years of broking and specialist distribution expertise.

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At Brightstar, we help brokers like you grow their business by providing the knowledge and resources needed to diversify into the following lending areas:
• Short term lending.
• Development finance.
• Commercial mortgages & cash flow solutions.
• Complex buy-to-let mortgages.
• Second charge mortgages.
• Specialist residential mortgages.

In a market that’s more complex than ever, it’s hard to be both up-to-date and proficient on every type of lending - that’s where we come in. Each lending area has an award-winning, dedicated team that each has focused expertise. Partnering with over 150 lenders, we can offer a range of exclusive products, enhanced SLAs and onsite underwriters.

Our personable team have extensive experience and access to a wide-ranging lending panel, so you can relax knowing that you’re putting your client’s case in safe hands.

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Complete FS Ltd established in 1993 is one of the most experienced and trusted names in mortgage packaging.

The number one aim of everyone at Complete FS is to achieve the highest possible conversion rate from application to completion. In fact, everything at Complete is geared towards achieving a successful conclusion for the end customer.

Lender figures show that Complete FS convert a substantially higher percentage of mortgage applications through to completion than many other distribution sources.

• Low application fees
• Full procuration fees paid – no deductions
• Market-leading success rate
• Exclusive products
• Dedicated and onsite lender underwriters

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Established in 1998, Connect offers a full range of specialist mortgage services for intermediaries. As our name suggests, intermediaries are at the heart of what we do and are central to our business. We recognise the importance of your clients and our aim is to provide them, and you, with a professional and efficient service.

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Crystal Specialist Finance is a multi-award-winning specialist finance distributor that specialises in Short-term Bridging, Commercial mortgages, Development Finance, Second Charge Loans, complex Buy to Let and Residential mortgages. Crystal understands clients’ circumstances and needs are becoming more complex. With increases in self-employed borrowers and those with histories of adverse credit, it’s no wonder that specialist finance is becoming more normal. Crystal Specialist Finance are here to make these complex cases crystal clear with no up-front application fees.

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Dynamo for Intermediaries delivers outstanding service to a growing, loyal base of over 3,000 members across the UK. Founded in 2012 as Buy to Let Club, our proposition has developed over the years from specialist buy to let advice to the all-encompassing service that we offer today.

We pride ourselves on our five star Trustpilot rating and the significant value we add to our members through our specialist knowledge and market-leading benefits.

 

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Master Private Finance is a new-age specialist financial intermediary provider, offering a service based on moral outcomes, fair pricing & transparent processes. We pride ourselves on providing an inclusive service for all our clients and brokers whoever they are, wherever they come from or whatever they choose to be.

Our people have just one target to achieve: excellent service outcomes. We believe that quality in service promotes growth, happiness and overall wellbeing; which is exactly how we like our people to feel too.

Service with a smile is adapted to service that makes you feel good at Master Private Finance.

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TBMC is a specialist distributor in the buy-to-let and commercial market. Having launched in 1989 we have developed unrivalled experience and expertise in these sectors, benefiting intermediaries and their customers for over 30 years.

We are experts in our field and have a comprehensive knowledge of the range of products available in the market as well as the underwriting approach taken by different lenders.

We pride ourselves in placing even the most complex BTL cases, providing solutions for all scenarios including HMOs, limited companies, holiday lets, expats, refurbishments, semi-commercial and more.

Our BTL Broker team and Mortgage Processing team are highly knowledgeable and experienced, and you can sure of a professional and friendly service from TBMC.

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The Loans Engine (TLE) are a West One approved Packager for Second Charge, Bridging, Complex BTL, and Specialist First Charge mortgages.
Platinum rated service (see Broker Reviews), market-leading commissions and attractive client fees are just a few of the benefits of working with TLE.

Whenever you have client requests you’re struggling to place, just think TLE!

Don’t worry if you’ve not dealt with a particular scenario before. The friendly team a TLE will share their knowledge, expertise and experience, support you at every step through the sales process, and package the deal for you.

Mortgage Networks

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Fiducia Group: Fiducia offer a first-class personal service that is totally focussed on helping people achieve their own individual goals through their financial planning. We work with people and businesses across the UK, you can be assured we’ll be available when you need us.
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Finance Advice Group: Mortgage Loan & Insurance Network: The whole of-market Mortgage, Loan and Protection network. We are striving to put clients first every time and give the best service possible. 
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Welcome to HLPartnership (HLP), the natural home for mortgage and protection professionals.

HLP has enjoyed phenomenal growth over the past built on a reputation of being at the forefront of technology and a culture that creates opportunity.

HLP’s forward-thinking nature helps advisers succeed by focussing on the Mortgage and Insurance market and brings together the best technology, field support, and events programmes, building a strong network offering.

As the largest privately-owned Mortgage and Protection Network in the UK, the core strategy is proven to deliver a solid platform of cutting edge mortgage and insurance technology which in turn means a culture that members enjoy irrespective of the challenges life throws at business, a culture that treats you like a respected business partner, and not an employee

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In Partnership are a fast-growing network of over 500 investment, mortgage and protection advisers who share a common aim: delivering high-quality advice to their clients.

Our community of advisers enjoy the benefits of an easy to follow yet rigorous compliance programme, free training and support, and the financial stability of a network backed by Russell Investments, one of the world’s leading investment companies.
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Ingard has over 30 years’ of experience in the financial services sector, starting as a directly authorised (DA) brokerage, an area of the business which still thrives today. In 2008, it expanded to include a compliance network to support appointed representatives (ARs) helping them through the maze of regulation changes.

Ingard’s range of services includes specialist distribution, and it has its own internal packager for specialist lending such as adverse, complex income and buy to let, commercial and bridging, protection and equity release.

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Mortgage Advice Bureau is one of the UK’s leading mortgage brokers. We search over 12,000 mortgage products from over 90 different lenders – and we even have exclusive access to offers and products that can’t always be found on the high street.

We’ve won over 150 awards for our quality of customer service, and always helping our customers to find their perfect mortgage. We’re also a Feefo trusted Gold member, with a 4.9 rating out of 5.

Whether you’re ready to buy your first home, remortgage, invest in some property, or just find out how much you could borrow, our team of expert advisers will help you through the entire process from start to finish.

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mortgageforce: Mortgage Force (UK) Ltd is a long-established mortgage broking business whose aim is to act in the consumers interest to find the most competitive and suitable mortgage to save you money and a huge amount of time shopping around. Let us do the hard work for you.
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New Leaf: The boutique network for those that require true independence. Privately owned for almost two decades. You will never be a number - you will be part of our family. With 250 advisors we have limited capacity - contact us today!
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PRIMIS Mortgage Network brings the power of First Complete Ltd, Advance Mortgage Funding Limited and Personal Touch Financial Services Ltd together under one roof. PRIMIS are part of the LSL Group and backed by their extensive financial services experience and knowledge.

PRIMIS provide mortgage and protection advisers with world class support that is second to none. From training, events and business development to regulatory guidance, technology and a broad product panel, we are passionate about helping advisers achieve their goals and consistently deliver good, appropriate, customer outcomes.

NEW-Sesame

Sesame is one of the largest and longest-established adviser networks in the UK, offering our members a breadth of knowledge and support.

We have specialised in mortgages, protection and general insurance for more than 20 years, placing our members and their customers at the heart of everything we do.

In addition to market-leading products, including exclusive arrangements across mortgages, protection and general insurance, we work to ensure that our members benefit from our truly personalised, collaborative approach.

And, because we’re part of Sesame Bankhall Group, our members benefit from access to expertise across the world of financial services.

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Stonebridge is one of the leading independent mortgage and protection networks in the UK, with 880 advisers across 420 member firms. Since 1988, the multi-award-winning network has been providing a wide range of support to mortgage brokers firms, to deliver brilliant service and successfully grow their businesses.

Core the Stonebridge offer is the unique and exclusive software system, Revolution, developed to enhance lead generation and sales progression, through to business processing and customer retention.

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Tenet is a multi-award-winning financial adviser support group, providing an extensive range of services to hundreds of appointed representatives and directly authorised financial adviser firms across the UK.

We have over a quarter of a century's worth of experience, £35m net assets, significant cash reserves and three institutional shareholders (Aviva, Standard Life Aberdeen & Aegon).

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Founded in 2015, we have already reached over 500 members across over 235 firms. We have become one of the UK’s fastest-growing financial services networks, due to our core values aligning with our member’s values and understanding what they are looking for from a network.

We are a network specialising in mortgages, protection, general insurance, and are the only network with specialist propositions for both equity release & private medical insurance. Our group company brands also provide our members access to wills, LPAs & estate planning, secured loans and conveyancing.

Our objective is to build a network whereby we are always able to maintain our personal approach. Our objective is not to be the biggest but to be the best network, our members know who we are and we work together in PARTNERSHIP with them.

Please contact us if you are unsure of the most appropriate submission route for your cases. 

 
Please email our support desk on
btlbrokersupport@westoneloans.co.uk
or call 0333 1234556