Remortgage Application, Offer and Completion - All in One Day

The Situation 

The borrower was looking to raise capital on their home to use for home improvements and debt consolidation. However, their property had both an existing first and second charge with another lender, which needed to be cleared before it could be  progressed and remortgaged with West One.

Our Solution

Upon receiving the application via one of our intermediary partners; the underwriter was able to establish all the required information, and documentation from the borrower was received in a clear and concise manner, meaning the case could be progressed swiftly with little-to-no back and forth with our intermediary partner. We were able to use the provided redemption statements to clear the first and second charge mortgages with the existing lenders almost immediately.

The West One remortgage offering has been developed around speed, service and a product offering that meets the demands of borrowers. A key element of the case completing was using AVMs which enabled the process to maintain its momentum as the team structured the remortgage.

The Benefit

West One's fast-track remortgage service, expert and manual underwriting, and in-house legal team made it all possible. A product offering, and process built around the requirements of borrowers is where the West One team can add real value to our partners and borrowers.

The manual underwriting, seamless process in place for accelerate the process to meet tight deadlines means West One is not just for those cases that don’t fit the high street, but why we are an option for all borrowers.